Patient Portal
Welcome to Our Patient Portal.
Hill Country now offers patients easy and secure access to their medical information online. All you need is an e-mail address.
The next time you are in one of our offices be sure to ask the Hill Country care team about setting up your patient portal account.
Frequently Asked Questions
How do I get access to the Patient Portal
If you have not received an invite already. You will get an invite 3 days prior to your next appointment.
What can you do through the Portal?
- Schedule an Appointment
- Review past appointments
- View lab results
- View your current medical record
- Send and receive messages from staff
- Update your contact information
- Update your demographics
- Request a referral
Is the Portal Secure?
The Portal is extremely secure and meets the same standards as all your protected health information. It can only be accessed by you with your PIN, or by your health care team at Hill Country. We will NOT send your personal information to your e-mail. You will only get a message that tells you we have sent something to your portal page, with a link. You will click on that link in your e-mail, and that will then take you to the Portal, where you will log in with your own password.
What if I forget my password?
You can simply click on the Forgot Password link on the login page, and the system will ask for your email account you used to set up your account. Then follow the instructions on the email that was just requested to reset your password. Hill Country will not reset passwords manually.
Technical Difficulties?
Please call our office at (530) 337-5750 and report the problem to any staff person. We will get back to you as soon as possible.